buku 2d Casino & Sportsbook Data Care

This page describes what we collect when you use buku 2d and how we keep that data protected. We take your privacy seriously—your personal information (name, email, payment details, KYC documents) is encrypted and stored securely. We do not sell your data to third parties or use it for marketing without your consent.

When you open an account on buku 2d, place a bet on Liga 1 fixtures, deposit via DANA or e-wallet, or contact our support team, we collect specific information to verify your identity, process your transactions, and comply with local anti-money-laundering rules. This policy explains what we collect, how long we keep it, and your rights regarding your data.

Our services are available only where local law permits. If you have questions about your data or wish to request access, correction, or deletion, our support team is reachable via live chat, email, or in-app messaging.

What Data We Collect on buku 2d

We collect information in three ways: directly (when you register or contact us), automatically (when you use our platform), and from third parties (payment processors, compliance partners). Direct data includes your email address, phone number, full name, date of birth, and residential address. We also collect government-issued ID images and proof-of-address documents for Know-Your-Customer verification.

Automatic data includes your IP address, browser type, device information, and pages visited on buku 2d. We track your betting and gaming history (which markets you accessed, games played, amounts wagered, settlement results) to calculate your account balance and detect fraud. When you use payment methods—DANA, e-wallet, mobile banking, local payment, or bank transfers via online payment, e-wallet, mobile banking, local payment—we receive confirmation of deposit and withdrawal transactions from those payment partners.

How We Use Your Data

We use your data for core platform operations: account setup, identity verification, payment processing, and bet settlement. We also use it to detect fraud, comply with anti-money-laundering regulations, and respond to legal requests from authorities. If you contact our support team with a question about your account—such as a withdrawal delay or bet settlement query from a Piala AFF fixture—we review your transaction history to assist you.

We do not use your data for marketing or promotional emails unless you have opted in. You can adjust your communication preferences in your buku 2d account settings. If we update our privacy practices, we notify you via email and ask for your consent where legally required. Your data is used only by our internal teams and trusted processors (payment companies, compliance auditors); we do not sell it to advertisers or data brokers.

Data Storage and Security on buku 2d

We store your data on secure servers using encryption protocols (TLS/SSL for data in transit, AES-256 for data at rest). Our servers are located in data centers with physical security controls, backup systems, and access logging. However, our servers may sit outside your jurisdiction—for example, in another country within Southeast Asia or beyond—depending on our infrastructure decisions. By creating a buku 2d account, you consent to cross-border data transfer.

We retain your data as long as your account is active and for a period afterward to comply with legal obligations (typically 5–7 years for transaction records). If you request account closure, we delete non-essential data but retain transaction history needed for audits, dispute resolution, and regulatory compliance. Your KYC documents are kept encrypted for the duration of your account and for a retention period thereafter. If you have specific concerns about data storage location or retention, contact our support team via live chat or email.

Third-Party Data Processors

We share data with third parties only when necessary to operate buku 2d. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. Compliance partners may review your KYC documents and transaction patterns to fulfill anti-money-laundering rules. Fraud-detection services receive your IP address and betting history to identify suspicious activity.

These processors are contractually bound to protect your data and use it only for specified purposes. We do not authorize them to use your information for their own marketing. If a payment partner experiences a data breach, we notify affected account holders as required by law. You can request details about any third-party processor via our support team.

Data Encryption

All data transmitted to buku 2d is encrypted using TLS 1.2 or higher. Stored data is encrypted at rest using AES-256.

Access Control

Only authorized buku 2d staff can access your personal data. Access is logged and audited monthly.

Breach Notification

If we detect unauthorized access to your account, we notify you immediately via email and in-app alert.

Data Retention

Account data is retained for the duration of your account plus a legal retention period (typically 5–7 years).

Your Rights and Data Requests

You have the right to access, correct, and delete your personal data on buku 2d, subject to legal constraints. If you wish to review all data we hold about you—including your betting history, KYC documents, and transactions from Jakarta, Surabaya, Bandung, Medan, or other regions—submit a data access request via our support team. We will provide a comprehensive report within 10 business days.

If your information is incorrect (e.g., a misspelled name or outdated address), you can request correction directly in your account settings or via support. To request deletion of non-essential data, contact live chat or email. We will delete data that is no longer necessary for legal or operational purposes, though we may retain anonymized records for statistical analysis. Deletion requests are processed within 30 days. Some data may not be deletable due to regulatory requirements (e.g., transaction records needed for tax reporting or anti-money-laundering compliance).

Cookies and Tracking Technologies

We use cookies to enhance your buku 2d experience: session cookies keep you logged in, preference cookies remember your language and display settings, and analytics cookies help us understand how you navigate our platform. Cookies are small text files stored on your device; they do not contain sensitive data such as passwords.

You can disable cookies in your browser settings, but doing so may limit your ability to access buku 2d features. We also use web beacons and pixel tracking to measure campaign effectiveness and user engagement. These technologies do not personally identify you but help us optimize our services. Third-party analytics partners (such as Google Analytics) may set their own cookies; you can opt out via their privacy controls.

Children and Minors

buku 2d is not intended for minors. We do not knowingly collect data from anyone under the legal age required to gamble in their jurisdiction. If we learn that we have collected data from a minor, we delete it immediately and may close the associated account.

Our Know-Your-Customer verification process includes age verification; you must provide a valid government ID to open an account. We retain the right to request additional documentation if we suspect an account holder is underage or using a false identity.

International Data Transfers

Because our infrastructure spans multiple countries, your data may be transferred outside Indonesia to data centers in other jurisdictions. By accepting buku 2d's terms and privacy policy, you consent to such transfers. We apply the same security standards to data stored internationally as we do domestically.

If you object to international data transfer, you may request account closure and data deletion (subject to legal retention requirements). Contact our support team to discuss your concerns.

Your Choices and Our Commitments

We respect your autonomy regarding your data on buku 2d. You can modify or delete most personal information directly in your account settings (name, email, phone). You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in any email we send. You can request a full data export or deletion of non-essential records by contacting our support team.

Our commitment is to collect only the minimum data needed to operate buku 2d fairly and compliantly. We do not sell your information, do not permit third parties to market to you without your explicit consent, and do not use automated decision-making to deny you services based solely on algorithmic profiling. If you have a concern about how your data is being used—such as suspicious activity on your account—reach out to live chat or email immediately. Our support team will investigate and respond within one business day.

This privacy policy was last updated on the date shown at the foot of this page. We will notify you of any material changes to this policy via email. If you disagree with our practices, you may close your buku 2d account and request deletion of your data (subject to legal retention obligations).

Need help?